Once the System Information window is open, navigate to "Components->Network->Adapter".Go to Start and search for msinfo32.exe.Use the system information tool on the client as outlined below: It may also be required for customers to contact the manufacturer directly to locate drivers. Additional links to driver packs and other resources that Symantec Technical Support has found helpful in locating drivers can be found at the bottom of this article. The following steps can be used for HP, Lenovo or other OEM computers. Click on your configuration, the WinPE version will be visible on the right side.Ī) In the following example, the reference computer is a Dell laptop and network adapter that is known to have issues.IF you installed Ghost Standard Tools along with Ghost Solution Suite, and are using GhostCast Server, start Boot Disk Creator from Start > Symantec Ghost > Boot Disk Creator.IF you have opened the GSS Console and are using Jobs and Tasks to image, start Boot Disk Creator by clicking Tools > Boot Disk Creator, or icon on the tool bar. Determine which Boot Disk Creator you are using.Click on the Boot Menu item you are using.Here are the steps to locate which version of Windows PE your preboot environment is using: For example, if you are using WinPE 10, you need to find drivers for Windows 10. Note: You are locating a driver that will work for the client pc based on your current WinPE environment, not the version of Windows that is running Ghost, or you intend to deploy. The first step (For GSS Only ) in finding a driver to work in a WinPE environment is to identify which version of Windows your WinPE environment is using.
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